Privacy policy

Privacy Policy

Miliyun operates this shop and website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the “Services”).
Miliyun is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, or share personal data when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully.
By accessing or using any of our Services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.


What Personal Data We Collect or Process

When we refer to “personal data,” we mean any information that identifies you or can reasonably be linked to you. Personal data does not include information that has been anonymized or aggregated so that it no longer identifies you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from them:

  • Contact information, including name, postal address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit or debit card numbers, payment details, transaction amounts, and other payment information.

  • Account information, such as username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, as well as your order history.

  • Communication data, such as when you contact our customer support team.

  • Device information, including details about your device, browser, network connection, IP address, and unique identifiers.

  • Usage information, including data about your interactions with the Services, such as when and how you browse or use them.


Shipping via DHL

For order fulfillment, we share personal data (name, shipping address, email address, and, if applicable, phone number) with our shipping provider:
DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.

Data is transferred pursuant to Art. 6(1)(b) GDPR where necessary to deliver the goods.
DHL processes this data solely to provide logistics services and does not disclose it to third parties.


Payment Processing

We transfer payment data (e.g., name, payment amount, payment method) to the payment service providers selected during checkout, as necessary for payment processing (Art. 6(1)(b) GDPR).

Examples include:

  • Shopify Payments (provided by Shopify International Ltd., Ireland)

  • Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden

Each payment provider processes data independently in accordance with its own privacy policy.


How We Use Your Personal Data

Depending on how you interact with us or use our Services, we may use your personal data for the following purposes:

  • To provide, customize, and improve the Services

  • For marketing and advertising purposes (based on Art. 6(1)(f) GDPR – legitimate interests – or Art. 6(1)(a) – consent, where applicable)

  • For security and fraud prevention

  • To communicate with you

  • To comply with legal obligations


Relationship with Shopify

Our Services are hosted by Shopify. Shopify processes personal data relating to your access to and use of the Services to operate and improve them.
For more information, please refer to Shopify’s Consumer Privacy Policy.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from minors.


Data Security and Retention

We take appropriate technical and organizational measures to protect your personal data.
However, no system can guarantee absolute security.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


Your Rights Under the GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

You may exercise these rights at any time by contacting us using the details provided below.


Complaints

If you believe that we are unlawfully processing your personal data, you have the right to lodge a complaint with the competent data protection authority in your country.
A list of EU data protection authorities can be found here.


International Data Transfers

If personal data is transferred outside the European Economic Area (EEA) or the United Kingdom, such transfers are made based on the European Commission’s Standard Contractual Clauses (SCCs) or equivalent safeguards ensuring an adequate level of protection.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal obligations.
The revised version will be published on this website with an updated “Last Modified” date.


Contact

Miliyun Studios
Maximilian Gallik
Am Brühlbach 47
72336 Balingen, Germany
📞 +49 170 4383737
📧 admin@miliyunstudios.com

For the purposes of applicable data protection laws, we are the data controller responsible for your personal data.